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Website maintenance

Support that keeps your website fast, secure and online. Updates, backups, monitoring and fixes handled by the same team that builds sites every day.

★★★★★

We had an issue with the site on a weekend and he was able to assist, despite the fact weekends are not their usual hours.

– My CPAP

Why it matters

We take the stress out of your website.

Website maintenance covers security, performance, updates and fixes. Everything required to keep a site running without it becoming your problem. We make sure your website meets best practice and stays stable through marketing pushes and platform changes.

Regular maintenance avoids hidden risks, data loss and reputational damage. It keeps the site ready for growth and campaigns, and the earlier you start the lower the cost of keeping it healthy.

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Business owner checking their maintained website at a desk
1

Fast response if you go down

Our team responds quickly to get your site back online, minimising downtime and disruption.

2

Updates tested first

Core, theme and plugin updates tested in staging rather than applied live and hoped for.

3

Backups and rollbacks

Regular backups with a tested rollback path, so a bad update is an inconvenience rather than a crisis.

4

No lock in contracts

We earn the renewal each month. Just 30 days notice if you ever want to move on.

What is included

Website maintenance tasks.

The recurring work that keeps a website fast, secure and worth visiting, handled so you never have to think about it.

01 01 WordPress core, theme and plugin updates icon

Core, theme and plugin updates

Applied on a schedule and tested in staging first, with anything that breaks caught before your customers see it.

02 02 Website security and monitoring icon

Security and monitoring

Hardening, malware scanning and uptime monitoring, so problems are found by us rather than reported by a customer.

03 03 Website backups and rollbacks icon

Backups and rollbacks

Regular backups stored safely with a tested restore path, because a backup you have never restored is only a theory.

04 04 Website performance checks icon

Performance checks

Speed, Core Web Vitals and uptime kept under review, because performance drifts quietly as content and plugins accumulate.

05 05 Content updates icon

Content and page updates

On demand improvements such as new landing pages, new service pages or seasonal changes, handled without a new project.

06 06 Support icon

Real support

A person who knows your site answering, rather than a ticket queue that has never seen it before.

Our process

From audit to continuous care.

We start by finding out what state the site is actually in, then keep it that way.

01

Audit the site

We review the theme, plugins, performance, security and backups so we know exactly what we are taking on.

02

Fix what is urgent

Anything actively putting the site at risk gets dealt with first, before we settle into a routine.

03

Set up staging and backups

A staging environment and a tested backup routine, so future updates can be trialled safely rather than applied live.

04

Maintain on schedule

Updates, scans and performance checks on a regular cycle, with release notes so you know what changed.

05

Respond when needed

If something breaks or the site goes down, we respond quickly to get you back online with minimal disruption.

06

Improve over time

On demand improvements and recommendations, so the site keeps getting better rather than slowly decaying.

Our difference

Why choose us as your maintenance provider.

Maintenance is easy to sell and easy to quietly not do. Here is how we work by comparison.

What you get

With MindSite

Typical plan

Updates

Tested in staging, with release notes

Auto updated live and hope nothing breaks

Who answers

Someone who knows your site

A ticket queue starting from scratch

If the site goes down

Fast response to get you back online

A response time buried in the terms

Content changes

On demand improvements included in the plan

Quoted separately every time

Backups

Regular, with a restore path we have tested

A backup nobody has ever tried restoring

Contract

No lock in. Just 30 days notice

Twelve month minimum term

Under the hood

Technical depth behind continuous care.

What maintenance actually involves once you look past the monthly invoice.

Risk reduction: security, backups and rollbacks

Most website disasters are not dramatic hacks. They are an unattended plugin update, an expired certificate or a backup nobody checked until the day it was needed.

We harden the site, scan for problems, back up regularly and keep a tested rollback path, so an incident stays a small inconvenience.

Performance and reliability

Sites slow down gradually. Content grows, plugins accumulate, images get uploaded straight off a phone, and one day the site feels sluggish without any single obvious cause.

Ongoing performance checks catch that drift early, which protects both your rankings and the experience of everyone who visits.

Content and search: making the most of every visit

Maintenance is not only defensive. The same plan covers on demand improvements such as new landing pages and service pages, which is where a site keeps earning its keep.

Regular updates and support also keep content secure and performance consistent, no matter how much you publish or how hard you push ads.

Clear pricing, real value

Maintenance is priced against the size and complexity of the site and how much ongoing work you want included, rather than a headline figure that quietly excludes anything useful.

The earlier you start, the lower the cost, because we are preventing problems rather than repairing years of neglect.

What it costs

From $250 per month

We audit the site first, agree the scope with you, then set a fixed monthly price. Plans scale with what your site actually needs — a five-page brochure site and a busy store are not the same job. No lock-in contracts: thirty days notice and the site, the files and the hosting access are yours to take anywhere.

Rated 5.0 from 100+ Google reviews · Looking after Australian websites since 2016

Not sure when your site was last updated?

That answer is usually the problem. Send us the login and we will check the updates, backups, security and speed, then tell you what condition it is really in.

Reviews

Rated 5.0 on Google.

Real reviews from business owners across Sydney and Australia wide. Every one of them is verified and public, read as many as you like.

5.0

★★★★★
from 100+ verified Google reviews

Straight answers

Maintenance questions, answered.

What business owners ask before putting a site on a maintenance plan.

What does website maintenance include?

Maintenance covers security, performance, updates and fixes. Everything required to maintain a website without stress. We ensure your site meets best practice and remains stable through marketing pushes and platform changes.

Do I need it if my site seems fine?

Yes. Regular maintenance avoids hidden risks, data loss and reputational damage. It keeps your website prepared for growth, campaigns and platform changes, and the earlier you start the lower the cost.

What happens if my site goes down?

Our team responds quickly to get your site back online, minimising downtime and disruption. We have helped clients on weekends when the situation warranted it.

Do I need a plan if I am running ads or blogs?

Yes. Regular updates and support help keep your content secure and your performance consistent, no matter how much you post or how much traffic you are sending to the site.

Can you maintain a site you did not build?

Yes. We audit the theme, plugins, performance and security first so we know what we are inheriting, then give you an honest view on whether it is worth maintaining or rebuilding.

Am I locked into a contract?

No. We do not use lock in contracts. We simply ask for 30 days notice if you decide to move on, and we hand over everything because the site is yours.

Start here

Tell us about your project.

Three quick steps, under a minute. We come back to you with straight answers, clear pricing and a plan you can keep whether you go ahead or not.

  • ✓ Replied to by a real person, not a bot
  • ✓ Clear fixed pricing before you commit
  • ✓ Rated 5.0 from 100+ Google reviews
Free site health check

Find out what condition your website is really in.

We will check updates, backups, security and speed, then send you a plain English summary of the risks and what we would fix first. No obligation to take a plan.

Rated 5.0 from 100+ Google reviews. No lock in contracts, ever.