What does website maintenance include?
Maintenance covers security, performance, updates and fixes. Everything required to maintain a website without stress. We ensure your site meets best practice and remains stable through marketing pushes and platform changes.
Do I need it if my site seems fine?
Yes. Regular maintenance avoids hidden risks, data loss and reputational damage. It keeps your website prepared for growth, campaigns and platform changes, and the earlier you start the lower the cost.
What happens if my site goes down?
Our team responds quickly to get your site back online, minimising downtime and disruption. We have helped clients on weekends when the situation warranted it.
Do I need a plan if I am running ads or blogs?
Yes. Regular updates and support help keep your content secure and your performance consistent, no matter how much you post or how much traffic you are sending to the site.
Can you maintain a site you did not build?
Yes. We audit the theme, plugins, performance and security first so we know what we are inheriting, then give you an honest view on whether it is worth maintaining or rebuilding.
Am I locked into a contract?
No. We do not use lock in contracts. We simply ask for 30 days notice if you decide to move on, and we hand over everything because the site is yours.
How much does website maintenance cost per month?
Our website maintenance plans start at $250 per month. That covers core, theme and plugin updates tested in staging first, backups with a restore path we have actually tested, security monitoring, performance checks and an allowance for content changes. Published plans from other Australian studios run from under $100 a month to around $500, and the difference is usually how much support time and hands-on work is included rather than the size of the site.
How often does a website need maintenance?
Monthly at a minimum for a WordPress site. Core, theme and plugin releases arrive constantly and security patches often land within days of a vulnerability being made public, so a site left alone for a quarter is typically several versions behind across a dozen or more components. We work to a set schedule, apply updates in staging before they go live, and keep a tested restore point in case something needs rolling back.
What happens if you do not maintain a website?
The usual outcomes are an outdated plugin being exploited, a layout or contact form quietly breaking after an untested automatic update, load times creeping up as the database and media library grow, and a backup that turns out not to be restorable when it is finally needed. None of these announce themselves. The pattern is almost always the same: nothing looks wrong until something breaks.
What is the difference between website maintenance and website support?
Maintenance is the scheduled work that happens whether or not you ask for it: updates, backups, security monitoring and performance checks. Support is what happens when you do ask, whether that is a content change, a broken form or a site that is down. Most plans bundle both, ours included, but it is worth checking which one a quoted price actually covers, because some providers sell maintenance only and then invoice support by the hour.
