faqs
Find the answer to commonly asked questions
Web design costs can vary so much depending on the outcome you’re looking to achieve. The cost of a website would depend entirely upon your vision and goals for your website. For example an ecommerce store will cost more that a However we aim to work within your budget and make a website an affordable asset to your business, so contact our team today for a chat about your needs!
Time frames can vary depending on the complexity of your project, with some taking as little 3 weeks and others requiring 3+ months. Once we know the scope of your project, our expert team will be able to provide you with an estimate for completion.
Located in the heart of Sydney, our web design team is proud to be local and work nationally. We’ve successfully completed projects across Australia with an eye for global success! You can book an appointment to visit us in our Quakers Hill office anytime.
No. Unlike other agencies, we don’t lock you into a contract. We are so confident that you will be satisfied with our services and the results, that you won’t want anyone else to manage your website. We just ask for 30 days notice if you want to move away.
Give us a call and let’s chat about what you’re working on. From there, we can set up a time to meet in person or go over the project details via email if that works better for your team!
Working with any size business is what we do. Whether you’re a small startup or large corporation, our team has the skills necessary for every project!
Absolutely! Our maintenance plans come with a dedicated support ticket system to ensure fast, efficient assistance. Clients appreciate that by simply sending a support email, our whole team is notified and ready to respond promptly. This streamlined approach means tasks are actioned quickly—no more waiting days for a reply. It’s just one of the ways we set ourselves apart from other agencies, delivering timely and reliable support every time!
You want to rank on the first page of search results. On-page SEO is what helps you do it. It's the process of optimising your website so that it can be found by more potential customers, more easily. So, get your websites looking good and start ranking better than before!
Definitely! Having a responsive mobile-friendly website is so important today. We design the site to ensure your website looks great on devices of all sizes.
We’ll host your website securely and reliably, using our world-class hosting platform. We only use Premium Australian hosting as it helps with speed performance, and it is very relevant to your target audience in Australia.
Ongoing charges for maintenance and other monthly services are paid via direct debit.
The first step of our process is always a meeting, either in person or remotely via teleconference. Here we aim to get an understanding about your business goals and objectives so that you can be confident when designing yours online! We then work on creating site maps as well wireframes which will help visualise how it all comes together for what’s considered “the design phase.”
We believe in a collaborative process, and we work hard to involve our clients from start-to finish. Our services include providing feedback on design choices as well proof checking before programming begins so that every website is completed professionally.
Website management is an important part of website success. You may think that your site is working well now, but what happens when Google decides your site needs to be updated to conform to their search engine rules. If you are lucky, your site will have a warning to tell you what needs to be changed, but more likely your site will just not appear when someone does a search. Your site is your business, and it needs to be maintained to make sure it is in the best shape possible, so that your customers can find and order from you.
We offer premium Australian hosting with secure and reliable servers, optimised for speed and uptime. Our hosting solutions are specifically tailored for high-performance, ensuring your website remains accessible and fast.
Working with a local agency means better communication, real-time support, and a deep understanding of the Australian market. We prioritise personal service and take the time to understand your unique business goals.
We customise our approach to suit each industry’s unique requirements. For example, hospitality websites may prioritise booking functionality, while eCommerce sites focus on secure payment gateways and user-friendly product catalogues.
Local SEO is designed to improve your visibility in local search results, making it easier for customers in your area to find you. We specialise in local SEO, helping clients rank in searches within specific regions, like the Hills District, Parramatta, and surrounding areas.
We use best practices to secure your website, including regular software updates, security monitoring, and backups. Our maintenance packages ensure your site is protected against potential threats.
Yes, we offer professional content creation services to make your website engaging and SEO-friendly. Our team writes everything from service pages and blogs to product descriptions and social media posts.
If your website is outdated, not mobile-friendly, or isn’t delivering results, it may be time for a refresh. A modern, well-designed website can greatly improve your online presence and business performance.
Yes, we do! As part of your website maintenance plan, we can help you set up your profile and provide ongoing management for Google Business Profiles to help boost your local online presence. Our team will handle everything, from optimisation to regular updates, responding to reviews, and ensuring your business stays visible in local search results. By managing your profile, we make it easier for your customers to find you and for your business to stand out in your local area.