faqs
Find the answer to commonly asked questions
How do I get started?
Give us a call and let’s chat about what you’re working on. From there, we can set up a time to meet in person or go over the project details via email if that works better for your team!
Is there a contract?
No. Unlike other agencies, we don’t lock you into a contract. We are so confident that you will be satisfied with our services and the results, that you won’t want anyone else to manage your website. We just ask for 30 days notice if you want to move away.
How much does a new website cost?
Web design pricing can vary so much depending on the outcome you’re looking to achieve. The cost of a website would depend entirely upon your vision and goals for your website. contact our team today for more information!
How long does it take to build a website?
Time frames can vary depending on the complexity of your project, with some taking as little 3 weeks and others requiring 6 months. Once we know the scope of your project, our expert team will be able to provide you with an estimate for completion.
Is your team based locally?
Located in the heart of Sydney, our web design team is proud to be local and work nationally. We’ve successfully completed projects across Australia with an eye for global success! You can book an appointment to visit us in our Quakers Hill office anytime.
Do you work with small and large businesses?
Working with any size business is what we do. Whether you’re a small startup or large corporation, our team has the skills necessary for every project!
Is support included with website maintenance?
Yes! We have a support ticket system for prompt customer support.
Why would I need on page SEO services?
You want to rank on the first page of search results. On-page SEO is what helps you do it. It's the process of optimising your website so that it can be found by more potential customers, more easily. So, get your websites looking good and start ranking better than before!
Will my website be mobile-friendly?
Definitely! Having a responsive mobile-friendly website is so important today. We design the site to ensure your website looks great on devices of all sizes.
Where will my website be hosted?
We’ll host your website securely and reliably, using our world-class hosting platform. We only use Premium Australian hosting as it helps with speed performance, and it is very relevant to your target audience in Australia.
How are payments made?
Ongoing charges for maintenance and other monthly services are paid via direct debit.
What are the steps to designing a website?
The first step of our process is always a meeting, either in person or remotely via teleconference. Here we aim to get an understanding about your business goals and objectives so that you can be confident when designing yours online! We then work on creating site maps as well wireframes which will help visualise how it all comes together for what’s considered “the design phase.”
We believe in a collaborative process, and we work hard to involve our clients from start-to finish. Our services include providing feedback on design choices as well proof checking before programming begins so that every website is completed professionally.
What is the benefit of website management?
Website management is an important part of website success. You may think that your site is working well now, but what happens when Google decides your site needs to be updated to conform to their search engine rules. If you are lucky, your site will have a warning to tell you what needs to be changed, but more likely your site will just not appear when someone does a search. Your site is your business, and it needs to be maintained to make sure it is in the best shape possible, so that your customers can find and order from you.
We believe in a collaborative process, and we work hard to involve our clients from start-to finish. Our services include providing feedback on design choices as well proof checking before programming begins so that every website is completed professionally.